|
Tuesday, 18 January 2011 15:42 |
|
The setup
A Windows Small Business Server 2003, set up in an unremarkable way.
The problem
You could use the Performance and Monitoring page in the Server Management console, but when you tried to email the report (or when the server tried to send the report automatically) you would get the following error:
Event Type: Error
Event Source: SmallBusinessServer
Event Category: SBS Monitoring
Event ID: 4353
Date: 18/01/2011
Time: 15:20:17
User: N/A
Computer: CORP-SERVER
Description:
An error occurred in attempting to send a Server Status Report in e-mail. The e-mail message was not sent. There may be a problem with connectivity or system configuration. Ensure that the ASP.NET State Service and IIS Admin service are running. You can also try resetting your monitoring and reporting preferences. To do this, open the Monitoring and Reporting taskpad in Server Management, and then click Set Up Monitoring Reports and Alerts.
For more information, see Help and Support Center at ...
The cause
Please note, we had tried a few other things (such as changing the ASP.NET State service's logon account from Network Service to Local System), so this may not be the ONLY thing required. However, in this case this was the source of the problem:
The Monitoring virtual directory in IIS was incorrectly set to require a SSL certificate.
The remedy
- On the server, run Internet Information Services Manager.
- Navigate to <ServerName> / Web Sites / Default Web Site / Monitoring
- Right-click on Monitoring, and select Properties.
- Go to the Directory Security tab.
- In the Secure communications section, click Edit.
- Make sure that "Require secure channel (SSL)" is NOT ticked.
Applying the changes then allowed us to email the Performance reports.
Hope that helps! |
Reference Section 