Home Reference Section Tips and Tricks Microsoft Windows Update problem with Powerpoint 2007 KB982158

Microsoft Windows Update problem with Powerpoint 2007 KB982158

Print
Monday, 01 November 2010 00:06

I'm posting this as it was a rather odd solution to a rather odd problem!

 

A user has a Windows XP system with Office 2003 installed.

Automatic Updates were set to run in the background.

 

However, their computer was displaying an error message when installing the Powerpoint 2007 KB982158 update (even though they hadn't got Office 2007 installed).

 

All the usual tricks (such as deleting the WIndows Update directories and trying to install it manually) didn't work.

 

The solution

 

Download and install the Office 2007 Compatibility Pack from Microsoft. This allows Office 2003 to open Office 2007 files. Once this was installed, it also allowed KB982158 to run without a problem!